Reactivate your Clinic's full potential, with our system
We re-engage your dormant patients with personalized outreach on your behalf, fully done for you, no extra staff, no manual follow-up.
Stopped the moment they engage.
A full reactivation channel, run on your behalf.
We treat your dormant patient list as its own growth lever — separate from ads, referrals, and walk-ins. Every contact gets a personalized message tied to their last visit.
Database segmentation
We slice your patient list by recency and last service, so each contact gets messaging that fits where they are in the cycle.
Personalized outreach
Every email mentions the patient's last treatment and reads like your front desk wrote it — never templated, never spammy.
Auto-stop on engage
The sequence stops the instant a patient replies or books. Your team only sees the warm conversations, never the cold ones.
Monthly reporting
Booked appointments, recovered revenue, response rates — clean dashboards delivered monthly so you see exactly what we're worth.
Three steps. Live in under two weeks.
We handle setup, voice training, sending infrastructure, and reporting. Your team trains the system once, then never touches it.
Export your patient list
You export your lapsed patients from Jane App / Aesthetic Record / Mindbody / Nextech / PatientNow. We handle the rest.
We train the voice
30-min onboarding call to capture your clinic's tone, top services, and active promotions. We write everything in your voice.
You see bookings appear
Sequences start sending Day 1. First responses land within 48 hours. First bookings typically within 7 days.
Questions we hear from clinic owners.
What does your team need from us to get started?
A CSV export of your lapsed patients from Jane App, Aesthetic Record, Mindbody, Nextech, or PatientNow — plus a 30-minute call where we capture your clinic's tone, top services, and any active promotions. That's the entire lift on your side. We handle every other step from intake to first send.
How do you write in our clinic's voice?
During onboarding we pull samples of your real outbound — past newsletters, post-treatment follow-ups, your front desk's reply style. Our AI is trained on that voice for your clinic specifically, so the emails read as if your own staff wrote them. You approve the first batch before anything goes out.
What happens the moment a patient replies?
The sequence auto-stops the second they engage — reply, click your booking link, or open more than three times. The conversation moves into your team's inbox (or directly to your booking system) with the full context, so your front desk only ever sees warm hand-raises, never cold outreach noise.
Is this HIPAA-compliant?
Yes. We sign a Business Associate Agreement with every clinic. Patient data lives in an isolated environment per clinic with end-to-end encryption and full audit logging. We never train any model on your patient data, and on request we'll purge everything inside 30 days of contract end.
Will my front desk team have to manage any of this?
No. The whole channel runs in the background — list segmentation, copy, sending, auto-stop, monthly reporting. Your team only sees the warm replies and booked appointments that hit your inbox. Most clinic owners forget we're running until the booking-confirmation emails show up.
How fast do we typically see bookings?
First replies usually land inside 48 hours of the first send. Bookings start showing up within the first week. By the end of the 30-day cycle the average clinic has recovered 5–9% of the touched list at a $400+ average ticket — meaning the first cycle alone tends to clear the year's cost.
The best systems are built side by side.
We work with a small handful of clinics at a time, so the reactivation channel we build is shaped around your patients, your services, and the way your front desk actually talks. If that sounds like a fit — let's partner up.